Managed IT Services is a term that makes absolutely no sense—unless you’re in the IT industry. So, for those of us who don’t know what it means or why it’s important, let’s get right to it.
Managed services is fully outsourced IT that takes care of all the headaches your law firm normally associates with technology. Basically, if it’s IT-related, managed services can make it better.
Now, a lot of people get the same look of confusion on their face when someone says managed services. And that’s normal. Just like the word jurisprudence makes no sense to anyone but lawyers, or xerostomia makes no sense to anyone but those in the dental field.
But what exactly does managed services do for your law firm? Below are a few of the many benefits.
A Specialization in the Legal Field
BMC has been working with law firms almost exclusively for the past 21 years. The 70+ law firms we take care of appreciate our specialization and industry expertise. We don’t spend hours troubleshooting an email integration issue specific to a legal software, because we’ve seen the same issue 1,000 times before, with our other clients. This allows BMC Networks to provide more efficiency than any other Managed Services IT Company in Vancouver.
*With this feature, a group of technicians constantly monitor your technology to ensure nothing fails. If a potential problem surfaces, these technicians will be all over it before it turns into an issue. And sometimes, these advanced technicians might even fix the problem before you ever knew one existed.
Because of all this monitoring, you and your staff will experience very little downtime. Your IT is no longer sputtering out of control and choking on its lack of upkeep. It does what it should, when it should, no matter what. Why? Because a group of technicians make sure that it does.
When you have fully managed technology, your technology is… well, fully managed. From routine maintenance and automatic upgrades to proactive monitoring and instant support, your technology remains consistent because it’s consistently taken care of.
In other words, hurdles are all but eliminated. Experts identify and correct problems immediately, and your business can remain productive and free of IT challenges and complications.
Flat Monthly Rate
*Sure, you might still have a piece of hardware break down on you from time to time. And yeah, your network might have an issue or two every now and then. But with managed services, this won’t cost you anything. It’s bundled into a flat, monthly rate that should only change if you decide to expand your business or upgrade your technology.
This means that those ridiculously large and out-of-control repair expenses go away completely. You finally have the full ability to successfully budget for your technology. No more guessing, no more hoping, no more praying. It is what it is and won’t change.
With the lovely combination of routine maintenance, proactive monitoring, and a flat, monthly rate, a fully managed technology solution removes the element of surprise from your IT. There will be no coming to work on a Monday morning only to discover a broken-down network. There will be no large repair fees to wait for. And there will be no dreading an eventual collapse of your data. Managed services isn’t a fan of surprises.
No more Googling, no more YouTube-ing, no more calling that friend of a friend. Managed services is managed by a group of professionals who are experts at what they do. You are no longer the wannabe IT guru, and you no longer have to act like you know what you’re doing.
If you want peace of mind, more billable hours, and a professional technology partner who understands the business of law, go to bmcnetworks.ca/assessment for more details on how to get started.
Credit: Arrc Tehcnology