case study
Clearline CPA

BMC has provided us with dependable support as they quickly learn and adapt to our accounting firm’s IT needs. They have been patient with our staff as we’ve adapted to having a managed IT service, and we look forward to collaborating with BMC to continue improving our systems!

“We look forward to collaborating with BMC to continue improving our systems!”Grant Smith,
Managing Partner

about
the firm

Clearline Chartered Professional Accountants is the accounting and financial advisory firm that delivers clarity, strategy and confidence to clients in Lower Mainland, B.C.

With offices in North Vancouver, Downtown Vancouver and Surrey they are available everywhere in the Lower Mainland. Their expert team delivers integrated tax and financial advice to businesses and personal clients, helping them take control of their finances and reach their goals.

what
their goals were

Clearline CPA is an accounting firm which needed an IT firm to assess their needs and begin making improvements as soon as possible. By choosing BMC, they knew that they were working with a provider who understood the pressures of their busy season, and could move them from “reactive” IT solutions to “proactive” IT planning.

BMC offered Clearline CPA:

  • Quick Response Times
  • Take a Proactive Approach to IT
  • Improve Their Productivity
  • Work With Their Existing Software

the
solution

By performing an Infrastructure Audit to develop a deep understanding of their IT needs, BMC was able to help Clearline take ownership of their IT and work towards achieving 100% uptime across their three offices in Vancouver, North Vancouver, and Surrey, BC. BMC also offers Clearline:

Uptime Monitoring: Ensuring that staff across all three locations can access the network is a priority, and BMC’s proactive approach helps Clearline work towards constant, stable uptime.

Strategic IT Planning: By working with Clearline to develop a long-term IT strategy, BMC has helped them forecast and understand how their IT needs will change as their business grows.

Vendor Management for 3 Locations: Accountants are busy, and by handling the vendor management for all three of Clearline’s offices throughout the Inner Mainland, BMC allows staff to focus on being productive and assisting their clients.

Remote Working Options: Productivity is essential for any growing business, and BMC helps Clearline be a more productive firm by providing secure remote access for its staff.

24/7 Support: The accountants and staff at Clearline know that they can depend on BMC to monitor their system and identify issues before they escalate.