about bmc

BMC Networks has been providing complete managed IT solutions for professional services firms since it was formed by Brian Mauch in 1997.

By focusing on delivering reliable installation and maintenance of computer systems and software we help over 80 companies in the Greater Vancouver Area enjoy worry-free outsourced IT.

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Learn more about how outsourcing your IT can help your business succeed by getting in touch.

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our vision

To become the preeminent outsourced IT provider for professional services firms in Metro Vancouver, by providing comprehensive technical services.

our mission

We empower our clients by allowing them to leverage our expertise so they can focus on their core business without worrying about their technology. We value our role in their business, and assist them by listening, educating, and finding solutions for them. We care for them, and are committed to providing them with exceptional, reliable, and personal service.

our core values

  • Connector.


    We do what we say we will do

  • Connector.


    We are all equally responsible for our success

  • Connector.


    We take our work seriously, but not ourselves

  • Connector.


    We exist to serve our clients and each other

  • Connector.


    We are the professional IT company for professional services firms

meet the bmc team

Andreea Keigher
Sr. Systems Consultant

Andreea has a Computer Engineering background but decided to pursue a career in IT instead. Always ready to help out, she takes on new challenges with enthusiasm and an open mind.

Brian Mauch

Brian obtained both law and commerce degrees from the University of British Columbia, and then combined his education with his passion for computers to form BMC Networks in 1997.

Brian focuses on strategic planning and advice for our clients.

Chontel Denton
Manager, Remote Support

With a background in telecommunications client relations and management, Chontel is excited about her recent change in career direction and joining BMC. With a passion for providing a great client experience and keeping our technicians organized, Chontel plays an integral part within the BMC team.

Ciaran Pender
Systems Consultant

Ciaran recently joined BMC, after almost 2 years in Toronto. With a degree in Business Information Systems and 8 years of experience in IT he is excited to be developing his skills further at BMC. When not spending time fixing computers you will most likely find Ciaran enjoying the local mountains on his bike or snowboard.

Debra Fehr
Human Resources Manager

When Debra isn’t slaying it as BMC’s primary Human Resources person, she is attending school and trying to find time to nerd out on various things, such as video games or science fiction novels. An outgoing introvert, Debra enjoys being with people as much as she enjoys making formulas on one of her many excel spreadsheets.

Francis Pare
Jr. Systems Consultant

Francis brings his inquisitive nature and childlike wonder to every IT problem he faces. When not at work, he plays keyboards in a Police tribute band called Message in a Bottle. He also collects interesting rocks and bits of driftwood.
Francis started with BMC as a Practicum student, and has proved himself a great addition to the BMC team.

Jim Brown
Executive Advisor

Jim has over 35 years of senior business and management experience. Since 2004 he has worked as a business consultant with the prime purpose of helping small to medium size companies to become and remain successful.

Joel Todd
Sr. Systems Administrator

With almost a decade of experience, Joel brings his calm and focused demeanor to the IT field. While much of Joel’s experience is with large organizations, he is excited to be working within a more compact model. Joel’s intuitiveness and problem-solving abilities make him a great asset to the BMC team.

John Macdonald
Systems Consultant

I’m John Macdonald. I’ve heard every 1st Prime Minister joke ever. Haha. They are all very clever and funny. When I’m not working with computers, I can be found feeding the pigeons at Queen Elizabeth Park. I also like taking long walks and romcom movies. My favourite is 4 Weddings and a Funeral.

Kaury Pabla
Purchasing & Events Manager

Kaury’s 15 years of Administration and Event Planning experience have allowed her to develop a unique skill aptly named “Herding Cats”. You’ll find her working behind a number of scenes, furiously typing emails to pull off internal and external events, along with supplying quotes and products to our clients. Anyone need a party for a new server?

Kevin Lee
Sr. Manager, Project Services

Kevin has been in the IT industry for over 13 years, working in and supporting organizations ranging from large corporations to small businesses. His portfolio includes everything from consulting work to managed IT services. When Kevin is not working on projects, you will most likely find him playing or coaching badminton.

Kim Lam
Office Manager

Kim came to BMC with a beauty background but quickly became “ The Super Bookkeeper”. She enjoys keeping the team safe, stocked and super sorted. Besides providing kick butt office support, Kim has a passion for filling other people’s stomachs with healthy and delicious grub, which she pursues through her meal prep service on the days she’s not in the office. Her other days are spent indulging on plum wine.

Nina Ignatova
Systems Support Specialist

Instead of perusing bad guys, Nina uses her degree in criminology from SFU to track down and tackle IT issues. She is passionate about IT. She is also passionate in pursuing her other interests, such as photography, biking, and running. She loves running! But she will never run away from her clients IT problems – big or small – she is not intimidated: She is relentless. The IT gremlins may try and hide, but rest assured, with Nina on the case it’s game over for your IT troubles!

Pedram Ataee
Systems Support Specialist

Pedram’s passion and enthusiasm for digital world has given him years of experience in IT and especially MSP (Managed Service Provider) environment which helps him resolve technical issues with patience and integrity. He’s always keen to learn new technologies and improving his knowledge. He is MCSA certified and working towards getting more advanced certificates.

Peter Amy
Remote Support Technician

Peter has enthusiastically started his IT career with BMC and is working towards excellency within the company. His specialties are hardware and networking, and focusing on certifications from CISCO and COMPTIA.
“Someday, there’s going to be an updated version of me.”

Ronald Lai
Client Account Manager

Ronald has made it his personal mission to build a trusted relationship with each client by listening, educating, and finding the right IT solution to solve business problems for firms of all sizes.

Whenever there is a need for quality customer service and technical knowledge, Ronald will be available to assist you with a smile.

Sam Lee
Director, Business Development

Sam has extensive experience in bringing results in serving diverse client types, ranging anywhere from small local businesses to Fortune 500 companies. He believes that aiming for the success of a client is always the straight line to striking success, and he always delivers on every front—excellent sales, uncompromising work ethic, and infectiously fun energy.

Stacy Patrick
Systems Support Specialist

Stacy is one of the most vegan members of the BMC team. Her bubbly personality is an asset in addition to her passion to assist and solve problems thanks to her BSc degree in Computing Science from SFU. When off the job her interests include playing the harp, attending music festivals, rescuing and releasing local wildlife and tending to her cats. But most of all, the world of online gaming keeps Stacy out of the malls.

Steven Hertel
Manager, Support Services

Steven has returned to BMC (and his senses) after a 3 year stint in Toronto. He is excited to be back as manager of the support team. With a background in electronics, he has been in the IT industry since the big Y2K scare working for diverse companies both large and small, always with a focus on providing high levels of client satisfaction.

Sam Lee
Systems Support Specialist

Tyler is an IT Professional with 12 years in the industry. Passionate about quality, attention to detail, communication and delivering an incredible client experience; Tyler works with clients to understand their specific needs and cares deeply about delivering results. Tyler’s capabilities are matched only by the intensity of his desire in serving BMC’s clients. Outside of work Tyler enjoys Brazilian Jiu-Jitsu, Kickboxing and even crokinole. In fact he has become untouchable at crokinole – so we take his word that he is the most awesome at everything else.

Zak Al-Dhamari
Remote Support Technician

Enthusiastic Zaki can’t wait to answer your support requests. He brings to BMC his sense of wonder and hunger for knowledge. He wants nothing more than to delight our clients with his friendly, prompt, and erudite assistance. When not at work, Zaki pursues his hobby of watching action movies. He often boasts about having seen every Jean Claude Van Damme movie in existence. When asked why he likes them so much, he says, “because there is a lot of kicking.”


the story of bmc networks

1997 | Founding

BMC is incorporated, with the founder, Brian Mauch, as the first employee working out of the downtown home office. [...]Read More...

2001 | Moving Forward

BMC grows and hires its second employee and has its official logo created. [...]Read More...

2006 | Moving to a New Location

After a decade of gradual growth, BMC hires its third employee and subleases our first office space at 888 Dunsmuir St. in Vancouver. [...]Read More...

2008 | Building our New Office

BMC builds our first office at 535 Howe St with its team of now four employees. [...]Read More...

2009 | Automation Systems

Implemented professional services automation systems to facilitate growth and enhance client experience. [...]Read More...

2010 | Moving to the Exchange

BMC moves to the Old Stock Exchange Building at 475 Howe St. The BMC has grown to a team of 6 employees. [...]Read More...

2011 | Join International industry peer group

Joined international industry peer group to share and learn best practices. BMC first exhibits at Pacific Legal Technology Conference. [...]Read More...

2012 | BMC exhibits at BC Conference

BMC first exhibits at the BC Legal Managers Association Conference [...]Read More...

2013 | Broadening our Scope

BMC broadened our scope to service mid-size law firms, and created a dedicated project and account management teams. [...]Read More...

2014 | Building a Bigger Office

BMC returns to 888 Dunsmuir St., builds 3200 sq ft office. The BMC team has now grown to be a team of 13 employees. [...]Read More...

2015 | New Teams

BMC created a dedicated business development team. [...]

2016 | Expanding Expertise

BMC first exhibits at CPA BC Summit. BMC expands industry expertise to start servicing accounting and financial firms. [...]Read More...

2017 | Present

BMC expands to 12th floor at 888 Dunsmuir, adding another 2500 sq ft. The BMC team has now grown to a team of 24 dedicated employees. [...]Read More...